Chat blocks

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A Chat block is a consequence of a chat group breaking the promotion rules while it's on promotion. This also happens if a chat group breaks the ixa1 terms of service and can have more serious consequences.

Depromotion

  • If a chat group breaks the promotion rules while it's on promotion, it will be removed from promotion without a refund of coins, and a temporary block will be added which will make the chat unable to be promoted again until the block expires.
  • If a chat group is continually removed from promotion, it will be permanently blocked from further promotion.

Delisting

  • If a chat group breaks the ixa1 terms of service, it will be delisted. This means that the group will be unable to be promoted again, and will also be hidden from all pages on ixa1.tk such as the search, featured, popular and supported pages.

What do I do if my chat has been blocked?

You must open a ticket under the Chat Block topic to find out the reason as to why your chat was blocked. Note: opening a ticket will not guarantee an unblock.