The ixa1 Support Ticket System allows you to contact an ixa1 admin directly for support with issues regarding your ixa1 account.
- The ticket system is open to registered users only. If you are opening a ticket due to lost access, you will need to use an alternate account. See the Alternate Accounts article.
Opening a support ticket:
To open a ticket, visit our Support Page.
- Only issues regarding your ixa1, botpanel or forum account (with a few exceptions see below) are allowed to be reported in this department. If you open a ticket due to another ixa1 or none-ixa1 related issue, then it will not be answered, and may be deleted.
Exceptions: Chat Block,Website Bugs,Alternate Accounts
Below is a list of all the available support topics.
|Support Topic||Description||Must be logged in|
|General Support||If you are unsure on which topic is appropriate for your issue, use this topic.|
|Lost Account Access||
If you have lost access to your ixa1 account, your botpanel account, or forum account for whatever reason, use this topic.
If you have been scammed by a user, or have witnessed another user being scammed, or if you have seen fake sites with copies of ixa1 login/register page, please report it here.
If you have forgotten your email address, or you used a fake email address upon registering and would like to have it changed, please use this topic.
If you have forgotten your password, and would like to have it reset, or if you have lost your password protection code, use this topic.
If you would like to request to have a transfer block removed from your account, please use this topic. For users who have registered a new account
If your chat has been blocked/delisted and you do not know why, please use this topic.
If you have found any chat/page bugs, please report them all under this topic.
For users who wish to purchase an Alternate Account.